FAQ

To serve you better, we've assembled a list of our residents' most frequently asked questions. If you don't find your answer here, feel free to contact us.

Frequently Asked Questions

Sanitation & Recycling

What if I have extra trash bags that will not fit in my Trash Container?

If you have extra trash/recycling, you can contact Waste Management (WM) for an extra cart. Additionally, you can purchase extra trash payment stickers at Louisburg Price Chopper. You will place these stickers on your extra trash bags and set the bags next to your normal Trash Container.

What if I have a large item or a bulk item like a couch?

Residents are allowed to place one bulk item on the first trash pickup day of thee month free of charge. You must call Waste Management (WM) at 800.964.8988 to inform them of the bulk item placement. If you need to place a bulk item on a pickup day other than the first one of the month, you must contact WM to make payment arrangements for the pickup.

Can I place an appliance like a refrigerator at the curb to be picked up?

Appliances (with or without freon) can be placed at the curb. You must schedule these types of pickups by calling the Waste Management Customer Service team at 913.837.4637. There is an additional fee for this pickup.